For inquiries about our handmade bags and purses, order details, returns/exchanges, or general questions, please use this form—we’re happy to help!
We want you to love your handmade bag from Shiva Urban. That’s why we offer a 14-day Return & Exchange Policy for peace of mind. If your item arrives damaged or incorrect, contact us within 14 days for a refund or replacement. Not in love with your order? Return it unused and in original condition within 14 days for a full refund. Shop confidently—your satisfaction is our priority!
Shiva Urban
Safety Harbor, Florida, United States